Who we are
The Grassy Knoll Muskegon (“we,” “our,” or “us”) operates the website located at grassyknollmuskegon.com
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Effective Date: July 14, 2026
(the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our online menu systems, or purchase our THC, CBD, and hemp-derived products.
Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you. This includes:
Age Verification Data: Date of birth, collected via our mandatory entry gate to ensure compliance with legal age requirements.
Personal Identifiers: Name, billing address, shipping address, email address, phone number, and account username/password when created.
Commercial Information: History of products browsed, items added to your cart, and purchases made.
Payment Data: Credit/debit card information, billing details, and transaction history. (Note: All payments are securely processed by our third-party merchant processor; we do not store raw card numbers on our servers).
Technical & Usage Data: Your IP address, browser type, operating system, geolocation data, and analytics information regarding how you interact with our Site (collected via cookies and tools like Google Analytics).
How We Use Your Information
How We Use Your Information
We utilize the collected data to maintain our retail business operations, complying with all necessary consumer standards:
To comply with state and federal age restrictions regarding cannabis and hemp-derived products.
To process, fulfill, and ship your online CBD orders.
To manage your online customer account and loyalty rewards enrollment.
To securely process your financial transactions through our high-risk merchant network.
To improve our website functionality, track site traffic trends, and monitor promotional performance.
To send transactional notifications (e.g., order confirmations, shipping updates) and text/email marketing communications (only if you have explicitly opted in).
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How We Share Your Information
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share information with trusted third-party service providers necessary to operate our digital store:
Legal Compliance: We may disclose your information if required by law, subpoena, or government regulation, or if necessary to protect the safety, rights, or property of our company or customers.
E-Commerce Platforms & Tools: Third-party ordering platforms (such as Dutchie) and hosting infrastructure needed to run our shop.
Payment Processors: Our integrated merchant gateway banks to securely process transactions.
Shipping Carriers: Fulfillment services (such as USPS, UPS, or FedEx) to ship physical CBD orders directly to your address.
Analytics Providers: Services like Google Analytics that evaluate website usage.
Cookies and Tracking Technologies
Our website uses cookies and tracking pixels to optimize user experience and track site metrics:
You can choose to disable cookies through your personal browser settings; however, doing so may impact your ability to use certain features on our shop (like saving items in your cart).
Essential Cookies: Required for core operations, such as keeping track of items in your shopping cart or remembering your temporary age-verification session.
Analytics Cookies: Help us understand how visitors interact with our pages so we can make layout improvements.
Age Restrictions
Our website is intended exclusively for adults. In strict alignment with regulatory compliance, you must be at least 21 years of age to browse our site, access our menus, or purchase products. We do not knowingly collect, retain, or solicit information from anyone under the age of 21. If we discover that a minor has bypassed our protocols and submitted personal information, we will immediately purge that data from our records..
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Changes to This Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect operational, legal, or regulatory updates. Any changes will be posted directly to this page with an updated “Effective Date” at the top. We encourage you to review this policy periodically.
Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or how your personal information is managed, please contact us directly:
The Grassy Knoll Muskegon AU-R-000846 2125 Lemuel Street Muskegon, MI 49444 Email: Selina@ohgrassyknoll.com Phone: 231-288-1743